Both staff and passengers, whether in vehicle or on the river, are registered with MARS (Medical Air Rescue Services), which provides 24-hour road and air cover. In case of incident on the river, they are always on standby with ambulances and helicopters for fast evacuation to the nearest private hospital.

 

We are also members of the following associations:

• Zimbabwe National Parks & Wildlife

• Medical Air Rescue Service

• Zimbabwe Tourism Authority

• African River Craft

• American Canoe Association

• Jackson Kayaks

• Italian Rafting Association

 

Our company is insured both nationally and internationally.

 

Our activities are all covered by a $1,500,000 Public Liability Insurance Policy with  ABSA South Africa

 

ABSA Insurance Risk Management Services Ltd. T/A AIRMS (Reg. No. 2000/025898/06)

• Widesure Brokers

• POLICY NR: TOURS/319225

• CLIENT NO: 256639

• CONTACT DETAILS:  TEL: +27-12 751 9433

• CONTACT DETAILS:  CELL: +27-82 712 1624

• CONTACT DETAILS:  FAX: +27-86 651 4875

• CONTACT PERSON: André Opperman

• CONTACT EMAIL:  andre@widesure.co.za

 

Insurer:

 

ABSA Insurance Risk Management Services Ltd. T/A AIRMS Postnet Suite 221, Private Bag 75, Bryanston, Johannesburg, 2021 Absa Towers, 180 Commissioner St, City and Suburban, Johannesburg, 2094 2000/025898/06 4010216747 ONE - The Compliance Officer (AIC) P.O. Box 421, Johannesburg, Johannesburg, 2000

 

Compliance Officer:Tel Work:(011) 330 2111 Postal Address:E-mail:compliance@absa.co.za Complaints procedure:

 

Please lodge any complaints in writing to The Complaints Department at ais.complaints@absa.co.za